| Hyderabad Jobs |
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| Oil & Gas Jobs |
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| Sales |
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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Dear Folks, Greetings From IB Services And Technologies1. Should have experience in NRI PROCESS2. Responsible for overall SLA delivery of the center 3. Effectively resolve complexities that may arise due to multi- functional (Quality, Training, Operations) team interactions within the center4. Ensure that the quality and training initiatives are running in tandem with the operations function5. Ensuring service targets, time and quality parameters. 6. Analyze MIS reports 7. Identify trends and take appropriate action on the same 8. Responsible for Controlling attrition/ Shrinkage 9. Coordinate with support functions for recruitment/ on boarding/ training10. Attending meetings with Business and Product team,
Keyskills :
operationstatmissalesaccountscommunicationbankingrocesstrainingcareerdevelopmenttrainingdeliverytrainingneedsanalysis