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Assistant Manager Training

5.00 to 10.00 Years   Hyderabad   23 Mar, 2019
Launching Careers
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional Areaechnical / Process Training
EmploymentTypeFull-time

Job Description

Hi,Greetings from Launching Careers!We have urgent opening for AM- Training atPocharam location in Hyderabd.The role and responsibilities include:

  • Determines training needs by observing sales and service encounters; studying sales, service and customer experience results reports; conferring with management
  • Identifying and assessing future and current training needs
  • Drawing an overall or individualized training and development plan
  • Deploying a wide variety of training methods
  • Monitor and evaluate training programs effectiveness, success and ROI periodically
  • Identifying training needs
  • Lead, teach, onboard and evaluate new trainers
  • Build quarterly and annual training program
  • Developing and delivering training solutions that meet business needs
  • Optimizing training processes for efficiency
Education& Experience
  • Track record in designing and executing successful training programs
  • 5+ years of experience as a Training Specialist or similar role
  • 3+ years of experience with designing training programs and workshops
  • Familiarity with traditional and modern training methods/modals
  • Knowledge of learning and development best practices
  • Ability to lead a full training cycle
  • Great team leader
  • Good time-management skills
  • Great interpersonal and communication skills
  • Proficiency in MS Office and database software
  • Excellent communication and leadership skills
  • Ability to plan, multi-task and manage time effectively
For further details contact:Pranali 8169265241Yogita 9699443625Nishita 9082238867Neha 8369650893Pranali 8104282674Trisha 9326012660Manisha 7977295654Tia 7977250720

Keyskills :
managementoperationssalestrainingmanagementofficetrainercustomerbpotrainingassistantmanagertrainingamtrainingtrainerthetrainerprocesstrainingamtrainerbpotrainertrainingmanagerserviceproducttrainer

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