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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Job ID / Title:Assoc Prof - Implementation (L2 - Allscripts - Qualification Analyst)Job Category:HealthcareCity:HyderabadState:TelanganaWork Location:Kondapur VillageJob DescriptionSutherland is seeking an attentive and analytical person to join us as an Implementation Engineer , who will be responsible for application implementation including configuration (clinical, billing and other modules), workflow analysis, system validation testing, super user training along with customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Responsibilities:Professionally approach Clients as and when necessary.Provide on time Weekly/Daily status report of all the activities assigned.Documentation of Project Status and Tasks.Complete the qualification process without delay OR escalate the Issue in a timely fashion.Ensure accurate Client satisfaction on qualifying projects.Pre requisites on all the data available.Cross verify if the Pre requisites meet the client s expectations.Work with the vendors on establishing connectivity between Allscripts and vendors.Document all the work done in a timely manner.To organise and lead conference calls scheduled with the clients/vendors /internally.To write emails to the clients/vendors. To prepare minutes of the meeting after every conference call.To analyse all the projects and to give a weekly report.QualificationsTo succeed in this position, education & skills required:Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master s Degree in Computing / IT preferredMin 1-year experienceExperience communicating with US based Customer/Client will be added advantageKnowledge on methods of connection, Basic knowledge on HL7 messagesAbility to learn and understanding technical softwareAbility to communicate and train others on technical informationProven ability in configuring software parametersExperience in leading change managementAbility to effectively use Microsoft Office SuiteStrong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner (Language English)Additional Requirements:Must be willing to work in the night shift (US EST time),
Keyskills :
super useruser training leading changecustomer service microsoft officeworkflow analysis client satisfactionprofessional manner