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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Produce accurate and timely Test Results / cases , from in house and 3rd party systems , for IMS Onboarding clients. Maintain strong relations with various areas of IMS and with the client directly via regular consultations and correspondence. Help drive team forward and promote team- working Engage in the Change Management Process for the Testing and Onboarding team. Ensuring all changes logged from the client and affecting the team are actioned accordingly. Correspond with the Change team to highlight any missing information requirements and communicate issues we may have. Delegation of Change Requests to respective members of the IMS Testing and Onboarding team , and ensuring responses are given to the Change Team within the agreed SLA timelines. Provide daily support to the functional and support teams. Ensuring all client timetabled deadlines are met and all ad- hoc queries are completed in a timely manner. Regularly review procedures and implement changes to improve the reporting and communication process. Contribute to driving any new client onboarding Projects forward and maintain oversight.,
Keyskills :
changerequestschangemanagementclientonboardingslaimshousetestingmanagementonboardingcommunicationChangeControlBoardChangeReadinessCABRequestTrackerBRDsFRDUserRequirementstingNonFunction