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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Description
Description:
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
What you get to do in this role:
Install, configure, upgrade, and maintain SAP BI and Tableau environment to ensure reliable performance and scalability
Serve as the subject matter expert, mastering existing BI tool capabilities as well as future enhancements as they become available, in order to continually improve our business intelligence offerings
Collaborate with Lead Analyst to implement and maintain security of the business intelligence environment both in terms of access and data
Design, develop, test and implement operational/Analytics reports, scorecards, benchmarks and executive level dashboards
Responsible for troubleshooting data issues and conducting root cause analysis when reporting data is in question
Cross train other team members and convey value delivered on key initiatives to broader organization
Communicate status regularly with stakeholders and executive sponsors
In order to be successful in this role, we need someone who has:
Bachelor s degree or equivalent in Computer Science, Computer Engineering, Information Systems or similar. Master s degree preferred
2+ years of documented experience as a BI Admin
Expertise in Capacity planning, Infrastructure upgrades, patching, maintenance is a must
Experience in ad-hoc data analysis, solution design, reporting dashboard development
Administration Experience in other BI technologies like Tableau and power BI is a plus
Prior ServiceNow platform experience is a huge plus
Excellent communication skills, ability to work individually and in a broader geographically disperse team
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business
,Keyskills :
rootcauseanalysis sapbi powerbi rootcause dataanalysis solutiondesign computerscience capacityplanning communicationskills businessintelligence compatibilitytesting nf mationsystems projectadminist