Associate Manager -Sales Support

Job Description

This position contributes to the success of the Pepsi Beverages Company by supporting the sales customer team. The TPM Analyst will work with members of a National & Division customer team to achieve sales growth and profit objectives (Volume, Net Revenue, Profit both for PepsiCo and the Customer). This will be achieved through building effective relationships with the customer team and maintain planning models in Trade Promotion Management (TPM) sales system. In addition, the role will be completing regular CDA and trade spend reconciliation reviews. Finally, the role will have responsibility for ensuring the forecast is accurate and reflects the latest customer planning. Functional Responsibilities: Building effective relationships with the customer team is critical to success and therefore requires the Analyst to link with key contacts within the customer team to ensure strong customer based execution of tactical programs. Building and maintaining TPM planning models and communicating changes to internal finance staff to ensure alignment Ensuring that aligned events that require on-ticket pricing changes and/or off-ticket adjustments are entered into all applicable systems in a timely manner (TPM/Deal/Customer Portals) Becoming aware of business trends, economic conditions, customer developments, competitive activities, historical category learnings etc. to make forecast recommendations and highlight potential issues within the current Customer build Assisting in delivery of planned net revenue, trade spend and MC objectives, in a manner that is consistent with the strategic direction for the business Completing regular CDA and trade spend reconciliation reviews on a weekly/period and quarterly basis as well as regular pricing deduction reconciliation Having the responsibility for ensuring the forecast is accurate and reflects the latest thinking on in-market execution and underlying performance trends Manage expectations through verbal and written interactions with customer teams Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA) Work across multiple functions to aid in collecting insights for action-oriented cause of change analysis Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs Recognize opportunities and take action to improve delivery of work Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology Create an inclusive and collaborative environment Key Skills/Experience Required: Prior Fast Moving Consumer Goods (FMCG) company experience required Analytical Skills: Ability to understand and translate delivery performance, identify opportunity & risks, and adjust develop and implement detailed accurate forecasts for demand/supply team Communication: Strong communication skills and collaboration skills Time Management/Organization: Solid capability to manage and prioritize schedule Support Systems Literacy: Computer literacy, Excel, Power Point, Word, ERT, Business Objects & SAP/ERP, willingness and ability to learn/quickly adapt to other internal support PepsiCo software systems Communication Skills: Communication across all formats (meetings, presentation, conference, planning session, weekly calls, direct communication with field, etc.) Strong Change Management Skills: Follow Up, Follow Through, Accountability, Sense of Urgency and superior customer service Ability to provide new ways of approaching situations and developing new efficient solutions Independent & motivated individual; ability to receive direction and convert into an action plan with coaching and feedback Develops strong relationships/partnership for overall success of the team & customer Requires a high level of analytical, critical thinking, and problem-solving skills as well as great attention to detail Qualifications/Requirements Highly organized and responsive, with ability to work to SLAs and tight deadlines Numerate thinker, good at data analysis with strong attention to detail Language skills - English fluent Excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner Ability to work collaboratively and proactively with multi-functional teams Be flexible, organized and able to handle competing priorities Organization effectiveness ,

Keyskills :
salesmanagementmiscustomer relationsqualityquality of serviceprinter fleet managementtrade promotion managementstrong communication skillsbuilding effective relationshipssap erp