| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Manage customer relationships from expectations to results. Build strong customer relationships that lead to high retention and add-on business. Defines and documents customer business functions and processes. Acts as a liaison between clients and technical team to identify, define and document business needs and objectives, current operational procedures, and problems. Analyse the feasibility and develop requirements for new systems and enhancements to existing systems, ensure the system design fits the needs of the users. Skills and Experience: Operate as a single point of customer contact to provide status, to resolve key questions/ issues, and to ensure that projects are on track. Manage customer expectations. Ability to drive the creation and modification of key documents across Zessta and the customer organization. Documents include contracts, project plans, invoices, etc. Leverage knowledge of customer products and business to increase communication effectiveness and to propose future projects. Moderately technical with the ability to communicate effectively with engineers and to understand customer and product issues and drive team towards resolution. Strong relationship builder with excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Proven problem solving capabilities with the ability to think outside of the box strongly desired. Must have 2 - 5 years of experience, freshers can also apply. Education: Bachelors or Masters from premier Institutes preferred . Manage customer relationships from expectations to results. Build strong customer relationships that lead to high retention and add-on business. Defines and documents customer business functions and processes. Acts as a liaison between clients and technical team to identify, define and document business needs and objectives, current operational procedures, and problems. Analyse the feasibility and develop requirements for new systems and enhancements to existing systems, ensure the system design fits the needs of the users. Operate as a single point of customer contact to provide status, to resolve key questions/ issues, and to ensure that projects are on track. Manage customer expectations. Ability to drive the creation and modification of key documents across Zessta and the customer organization. Documents include contracts, project plans, invoices, etc. Leverage knowledge of customer products and business to increase communication effectiveness and to propose future projects. Moderately technical with the ability to communicate effectively with engineers and to understand customer and product issues and drive team towards resolution. Strong relationship builder with excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Proven problem solving capabilities with the ability to think outside of the box strongly desired. Must have 2 - 5 years of experience, freshers can also apply. ,
Keyskills :
customerrelations documentation requirements functional businessrequirements systemdesign projectplans problemsolving customercontact communicationskills writtencommunication fits design ateliaison premi