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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Position Purpose: Analyze and refine requirements for delivering the necessary technology service to business Major Accountability: - Develop project rationale and perform scoping assessments to determine feasibility of projects - Highlight/ identify gaps in existing functionality and review requirements with stakeholders - Develop a comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions - Liaise with the service development team to suggest a high level functional solution - Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.) - Ensure that relevant stakeholders are involved in specification of new services and/ or major upgrades to existing services - Ensure the overall user experience is taken into account when designing and deploying new solutions and services - Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT.) - Ensure implemented solutions are according to specifications and fit for purpose. - Support super user training - Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security) - Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments / requirements if applicable. - Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope KPI: - Project execution survey (quality, time, cost) - Project quality (meeting customer problem); - Process efficiency; - Steady/ Uninterrupted process flow; - Completeness and accuracy of Business Process Model (BPM) - Business process documentation up- to- date Minimum requirements A degree in Computer Sciences or Medical Informatics is highly preferred English 8+ years of experience, preferably as a Business Analyst, including business process analysis & design, user requirements gathering and documentation, workshop facilitation techniques and change management Experience in Regulatory and/ or Clinical Development, Business model processes preferred Advises peers and senior parties on complex issues, provides complex, contextual advice in order to influence the management of IT Services, applications and systems across business domains Experience working/ engaging in global/ matrix setting Division NBS Business Unit IT NBS Country India Work Location Hyderabad, AP Company/ Legal Entity Nov Hltcr Shared Services Ind Functional Area Information Technology Job Type Full Time Employment Type Regular,
Keyskills :
delivery sla documentation uperuser businessprocessanalysis itservices usertraining processflow customerservice servicedelivery processanalysis userexperience businessprocess