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CALLERS AR

Fresher   Hyderabad   15 Nov, 2025
ARTECH INFOSYSTEMS PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Position: AR CALLER Location: Hyderabad, KA F2F Interview WFO - 5 Days Exp 2.5 Years - 5 yearsNight ShiftNo Cab ( cab allowances 2500 will be provided) and Attendance bonus (2000)Yearly BonusPayroll : ArtechDescription:AR caller Job Description
    • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
    • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
    • Record after-call actions and perform post call analysis for the claim follow-up
    • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
    • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, Dental documentation on clients systems, interpret explanation of benefits received etc prior to making the call
    • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
    JOB REQUIREMENTS:To be considered for this position, applicants need to meet the following qualification criteria:
    • 2-5 Years of experience in accounts receivable follow-up / denial management for US healthcare customers
    • Fluent verbal communication abilities / call center expertise
    • Knowledge on Denials management and A/R fundamentals will be preferred
    • Willingness to work continuously in night shifts
    • Basic working knowledge of computers.
    • Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the clients medical billing software as part of the training.
    • Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

Keyskills :
ar callingaccounts receivable

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