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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
Mass Media Communication (Desirable)Proficiency with Microsoft Word and Excel Excellent bi-lingual verbal and written communication skills Strong analytical and problem-solving skillsPurpose of the Job:Review Policy Violation.Provide market level insights.Identify need for policy change.Responsibilities/Authorities Support the standard transactional activities for our customers while delivering superior customer service. Accurately & effectively provide process and transaction support in accordance to defined procedures to customers & team members professionally and in a timely manner Provide excellent customer service Independently resolve basic customer related inquiries and issues Effectively escalate complex issues as appropriate Assist on special team projects as needed Functional Competencies:Fluent in EnglishSkilled In MS OfficeClear/ Neutral AccentWorking Conditions:Work will be performed at Client LocationReady to work in any shift,
Keyskills :
msofficebusinessprocesscustomerserviceprocessbasicaccentmicrosoftcommunicationskillsenglishcommunicationcustomerserviceskillsuppmicrosoftwcustomerservicevoice