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Catalog Specialist, POE - GPV, Global Product Verification

7.00 to 10.00 Years   Hyderabad   09 Dec, 2022
Amazon
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaProductionGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job summaryAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce Are you an experienced, entrepreneurial leader with a strong work ethic If yes, this opportunity will appeal to you.At Amazon, were working to be the most customer-centric company on earth, providing safe and authentic products to our customers by safeguarding Amazon s global marketplaces. Amazons Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high judgement decision making where we cannot apply automation.Key job responsibilitiesWe are looking for a Catalog Specialist to join the GPV-POE program. This individual will be required to validate, review and deep dive investigations and products, to ensure that customers receive authentic and safe products in the condition they expected, ensuring a trusted shopping experience on Amazon. The right person for this role is someone with strong judgment, Ownership, Bias for Action, and attention to detail - someone who can deliver results in a fast-paced, highly ambiguous environment and identify and drive long-term solutions.This person will play a key role in identifying stake-holder concerns, identifying defects, pulling data, analyzing trends and providing the best solution and way forward. Being able to identify patterns in defects, ability to deep dive sellers, handle escalations and an eye for detail will make you successful at this job., Experience in a highly analytical, results-oriented environment. Proven analytical skills and demonstrated ability to manage the business by the numbers . Must be metrics-driven. Desire to work in a fast-paced, challenging environment. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented. Advanced IT literacy especially in Microsoft Office applications. MS excel proficiency desired. Track record of managing and troubleshooting technical and business integration projects. Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination. Attention to detail and capability to work on multiple projects in parallel. Experience with e-commerce, retail, advertising, or media would be an advantage Experience with e-commerce, retail, advertising, or media would be an advantage

Keyskills :
marketingmachine learningbias for actionroot causeaccountsrisk modelscustomer relations

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