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| Job Location | Hyderabad |
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| EmploymentType | Full-time |
Responsible in handling 24x7 support . Experience in CitrixXenDesktop/XenApp (Mandatory). Expert in Citrix XenDesktop/ XenAppinfrastructure, Citrix PVS and other Citrix critical components. Should able tohandle all the incidents of P1/MI issue. Expert in GPOs, Citrix policy & profile management.Proficient in Capacity Forecast & Performance Managementof Published resources. Excellent troubleshooting skills in an enterprise wideCitrix sites.Knowledge on Application Packaging tools (AppV, MSI, SCCM etc.),Hyper-V, VMWare and Cisco UCS. Should have basic knowledge in Citrix NetScaler(VPX, SDX, MPX). Ensure proper communication and quick resolution as a crisismanager. Conduct periodic reviews with teams. Weekly and monthly status reportsto higher management.Participate in business meetings with variousstakeholders.Take corrective actions based on the customer satisfactionsurveys. Drive service improvement programs.Take corrective actions based on the customer satisfactionsurveysDrive service improvement programs, Roles & Responsibilities:Minimum Experience Required:Mandatory Skills: Citrix Admin-L3 Consulting-L2 Desirable Skills: Appsense-L2 Language Skills: English Language-L2
Keyskills :
business meetingscorrective actions service improvementapplication packaging troubleshooting skillssccm