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Client Operations Specialist- Sr. team member

2.00 to 4.00 Years   Hyderabad   10 Oct, 2023
JPMorgan
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job Responsibilities As part of the L1 queue, work across varied specialized applications (internal and external) to conduct searches, gather data and record evidences, by identifying anomalies pertaining to political affiliations, negative media news, Sanction hits, etc. Analyze and investigate alerts that are generated using standard policies, procedures and tools Work through the alerts on a daily basis to understand if there is a match to our clients and then raise the reviews to the Level 2 teams. Substantiate an opinion and disposition with adequate documentation. Strive to maintain individual and team throughput and quality targetsRequired Qualifications, Skills and Capabilities Minimum 2 years (450) experience in Client Screening/KYC Good verbal and written communication skills. Demonstrate ability to effectively communicate within a team environment and interact across departments. Self-motivated and proactive, with proven ability to work accurately and under pressure to meet deadlines. Intermediate MS Office Skills Strong analytical ability and critical thinking. Ability to identify issues accurately and offer solutions Ability to work independently and multi-task in a fast paced environment. Flexibility and willingness to accept new assignments and challenges in a rapidly changing environment Flexible to work in any shift basis business need Identify opportunities for improvement and drive the implementation of initiatives and operational process changes with a focus on innovation Follow and promote a strong controls mindset A bachelor s degree in finance or other related disciplines,

Keyskills :
customer servicecustomer relationssalesqualityreportingms officeanalytical abilitywritten communicationfinancereviewsbusinesspressuresanctionoperationsanalyticalcommunicationimplementationPowerPointMicrosoft Word

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