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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Textile / Garments / Fashion |
| Functional Area | Customer Service (Domestic),Marketing / Communication |
| EmploymentType | Full-time |
We are looking for a self- driven Client Servicing Executive who can interact with our clients/ customers over various social media platforms and help us grow. This vital position requires an action- oriented, flexible problem- solver who will assist customers as well as represent the company at various expos.Knowledge and Skills Required: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to prioritize work Good composition skills ability to compose a grammatically correct, concise, and accurate response This is your role: Plan and achieve sales targets and ensuring customer satisfaction/ delight confirming to the laid down Company policies. Respond to customer queries over Whatsapp, Instagram, live chat, text messages and phone calls Required to interact with the customers at our store Lead generation(B2B), Identification and understanding customer requirements. Respond to emails and comments on social media Assist with inventory management Coordinate with other teams to help customers with their custom orders Prepare Negotiation Strategy anticipating the needs of the Customer. Qualifications: A bachelors degree (preferred) Ought to possess social skills and must love interacting with clients/ customers. Fluent in written and spoken English Should be flexible with timings and working on weekends (working hours will be standard) Should be okay with travelling to meet high- profile clients (expenses will be borne by the company) Payment processing error Send Button Widget We are here to assist you. Feel free to reach out! Typically responds in under 5 minutes,
Keyskills :
b2b salessocial mediacustom ordersspoken englishlead generationclient servicingpayment processingcommunication skillsinventory managementcustomer satisfactionclient serviceb2bchatsalesreachsolverenglishstrategyinventoryservicing