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Collections Executive

1.00 to 10.00 Years   Hyderabad   28 Jul, 2026
LADDER STEP HUMAN CONSULTING PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryFinTech
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Manage an assigned portfolio of overdue customer accounts, with a primary focus on accounts having DPD (Days Past Due) of 60 days. Contact customers through calls and other approved communication channels to recover overdue payments. Follow up regularly with delinquent borrowers to maximize recoveries and reduce portfolio delinquency. Negotiate suitable repayment plans and secure payment commitments from customers. Advise customers on available payment options and encourage timely repayments. Handle customer queries, disputes, and escalations professionally while maintaining a positive customer experience.

Keyskills :
fintechcollectionsloans

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