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Contact Centre Representative

0.00 to 4.00 Years   Hyderabad   05 Feb, 2025
LAUNCHIO CONSULTING PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 4.0 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: International Voice Process AssociateLocation: Hyderabad & BangaloreExperience: [Freshers/1-5 years]Salary:Up to 6.5 LPAWe are hiring for an International Voice Process role where youll handle inbound/outbound calls from international customers, resolving queries and providing top-notch customer service.Responsibilities:
    • Handle calls from international clients, addressing queries and complaints.
    • Provide accurate information and resolve issues professionally.
    • Document customer interactions and maintain CRM updates.
    • Meet targets and ensure customer satisfaction.
    Requirements:
    • Excellent communication skills in English.
    • Customer-focused with strong problem-solving skills.
    • Prior experience in voice-based roles (preferred but not required).
    • Ability to work in shifts.

Keyskills :
customer supportcontact centerinternational voice processupselling

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