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Content Development

2.00 to 6.00 Years   Hyderabad   04 Feb, 2020
Progress Software Development Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareWeb / Mobile Technologies
EmploymentTypeFull-time

Job Description

JOB SUMMARY : The OpenEdge Content team s mission is to deliver a persona-based, self-serviced, crowd-sourced, measurable experience through compelling content to rapidly enable our customers, partners and employees to be successful with our products and technology. WHAT YOU LL DO IN THIS ROLE:

  • Apply creativity to solve complex problems and offer a new perspective on existing solutions
  • Ideate, design, create and implement content that is engaging and just-in-time consumable for Progress users, Partners, and employees
  • Produce a variety of medium, including but not limited to documentation, videos, webinars, structured walk-throughs, tutorials, User Guides, instructor led-training, online training, self-service resources, whitepapers, assessment exams, certifications
  • Move between projects in a fast-paced Agile environment, simultaneously managing multiple projects, to meet deliverable deadlines
  • Interview subject matter experts and analyze product requirements and user stories to write technical end-user content related to installingupgrading software, configuring and using software, using reporting tools, planning and executing data loads and migrations, and integrating applications with each other and with third-party applications or external systems
  • Test software, make recommendations, report technical problems or inconsistencies, and validate end-user content for consistency with product functionality
  • Follow and contribute to company content development standards and library of terms; develop content with approved templates, guidelines, and best practices; suggest process efficiencies and improvements; participate in peer reviews.

    • TO BE SUCCESSFUL IN THIS ROLE, WE NEED SOMEONE WHO HAS:

      • A technical degree (BTech or equivalent experience
      • Technical content writing experience
      • Experience with object-oriented programming (classes, types, objects, inheritance, instances, events, etc.), OR JavaScript frameworks and mobile application development, OR Databasesapplication servers and the tools you use to manage and monitor databases and application servers
      • Capacity to quickly adopt process and tooling to produce content in a variety of formats
      • Ability to work well both independently and within a strong, collaborative, Agile team environment
      • Superior communication and interpersonal skills
      • Works independently; receives minimal guidance; Acts as a resource for colleagues with less experience
      • Samples of published content for review (documentation, courseware, tutorials, etc.) are required

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Keyskills :
subjectmatterexperts objectorientedprogramming mobileapplicationdevelopment socialmedia userstories contentwriting reportingtools agileenvironment contentdevelopment applicationservers interpersonalskills productrequirements applicationdevelop

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