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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Rs 3.0 - 7 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Roles and ResponsibilitiesResponsibilitiesTo provide professional andquality counselling service that exceeds customer and client expectationsTo achieve student invoice target by intake and assigned destinationSupport execution of the destination wise activity calendars to deliver pipeline leads and conversiontargets by intake.Build strong client support through 100% compliance of application processes.Be a productive and effective member of office team and support Office Managers through exhibiting a collaborative operating style thereby building team spiritEffectively implement global priority projects at country/officeEssential requirementsBachelor (or above) qualificationStrong knowledge of destination and local education systems2-5 year counselling experience preferably in the education industryAbility to multitask under pressure and meet deadlinesVisible orientation towards having high quality service as integral part of work ethicsComputer skills including, Word, ExcelExcellent communication skillsStrong problem resolution skills,
Keyskills :
customer escalation managementcalendarsproblem resolutioncommunicationclient supportkayakocomplianceeducationpressurecustomer product trainingonline supportescalationwordescalation processzendeskoffice managersfbdproduct supportweb chat