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Customer Care Executive

0.00 to 2.00 Years   Hyderabad   21 Nov, 2022
Bright Info Solution
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Job DescriptionResponsibilities:Handle Inbound and Outbound calling for customer service.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactiveCommunication.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limitsConduct follow-ups to ensure complete resolution of issues.Keep records of customer interactions and process customer accounts.Follow communication procedures, guidelines, and policies.Take the extra mile to engage customers.Perks & Value Proposition:Employee health insurance Coverage of 1 lakh per year. The company pays premium.Employees get free Coffee, Tea and snacks.Employees are promoted every 3 months. Outstanding performers get promoted every quarter.Monthly reward and recognition to outstanding performers.Accelerated growth of employees and can become Assistant Manager in as early as 2 years.Additional Info:Fixed CTC ( Up to 14k to 20k + incentives)Job Location- All over Hyderabad, TelanganaEdu - Graduation/SSC/12th qualified,6 days a week and the week-off will be on weekdays.Job Type: Full-timeSalary: UPTO 14,000.00- 20,000.00 per monthSchedule:Day shiftEducation:Higher Secondary(12th Pass) and Above are (Required)Experience:Freshers & Experience both can applyLanguage:Fluent English (Required)Telugu or Hindi (Required)For more Info.Call/WhatsApp HR Surya hidden_mobile

Keyskills :
voicecustomer serviceinternational bpodomestic bpovoice processvoice supportcustomer carecustomer supportinternational call center

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