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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Customer Experience Officer (C.E.O) Minimum requirement: Good communication skills Leadership/Ownership Understanding the startup environment Problem solving attitude Responsibilities: Improving the Customer experience, creating engaged customers and facilitate organic growth Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Training the team to go the extra mile to achieve customer delight Be involved in strategic decision making Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Maintain an orderly workflow according to priorities 1-3 years at any Managerial level.
Keyskills :
statistics training formulation excel roblemsolving decisionmaking problemanalysis customerservice