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Customer Relationship Manager

Fresher   Hyderabad   15 Nov, 2025
Thinqor Solutions Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaRecruitmentHR
EmploymentTypeFull-time

Job Description

    Job Title: Customer Relationship Executive / Voice Process (Hindi English) Location: Varun Towers, 6th Floor, Begumpet, Hyderabad Department: Customer SupportJob DescriptionWe are hiring energetic and customer-focused professionals for our Voice Process (TSO) department. The role involves handling inbound and outbound customer interactions, addressing queries, resolving issues, and ensuring customer satisfaction.Responsibilities
    • Handle customer calls (inbound & outbound) professionally in Hindi and English.
    • Maintain a positive, empathetic, and professional attitude toward customers at all times.
    • Manage and resolve customer complaints efficiently.
    • Provide accurate information regarding products and services.
    • Maintain records of customer interactions and follow up where necessary.
    • Ensure high levels of customer satisfaction and performance.
    Required Skills
    • Fluency in Hindi and English (mandatory).
    • Additional languages like Tamil or Kannada will be an added advantage.
    • Good communication, problem-solving, and interpersonal skills.
    • Understanding of customer service and insurance processes (preferred).
    • Ability to handle pressure and work in rotational shifts.
    Qualification
    • Any Graduate or Undergraduate (Freshers can apply).
    • Experienced candidates must provide Offer Letter, Payslips, and Experience Letter for verification.
    Experience
    • Freshers and candidates with up to 3 years of experience in a BPO / Customer Support / Voice Process role can apply
    Additional Benefits:
    • Monthly performance-based incentives
    • 5 Days working (Rotational Shifts & Week Offs)
    • Salary range: 1.75 LPA 2.5 LPA (based on experience)
    Open Positions:40Interested candidates can apply immediately! Join us and be part of a dynamic customer support team delivering excellence every day.

Keyskills :
voice processcustomer carebpocustomer supporttelecalling

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