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Customer Service Executive

0.00 to 4.00 Years   Hyderabad   12 Apr, 2023
24-7 Intouch India Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaSales / BDCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Roles & Responsibilities:- Support through Chat- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines- Previous customer support experience- Ability to build rapport with the customer- Ability to overcome objections and ask for the businessKey Skills:- Preferred candidates with understanding on eCommerce websites- Knowledge of CSAT & DSAT- Should possess effective written communication skills and comprehension skills- Excellent Typing Speed: (At least 30 wpm)- Excellent interpersonal, intrapersonal skills, team playerEligibility Criteria:- Undergraduate & above (No backlogs & Not pursuing any regular studies)- Minimum 6 months work experience into Customer Service- Immediate joiners are preferred- Willing to work in Night Shifts/ Late Night ShiftsIf interested please reach out toContact Person: AseemaContact Number: hidden_mobileEmail ID: aseema.shadan01@24-7intouch.comTimings: 11 AM 6 PM

Keyskills :
customer serviceprochat

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