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Customer Service Executive

1.00 to 3.00 Years   Hyderabad   28 Aug, 2023
24-7 Intouch India Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear Applicants,We are Hiring forCustomer Services Executive with 1+ years of Experience in Hyderabad LocationRoles and Responsibilities
    • Assist customers on their enquiries over the telephone and mails.
    • Identify and assess customers needs to achieve satisfaction.
    • Provide accurate, valid, and complete information by using the right tools/methods.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
    • Keep records of customer interactions, process customer accounts, and file documents.
    • Investigate customers complaints and rectify the problem by coming with the recommendation of possible actions and solutions .
    • take the extra mile to engage customers.
    Key Skills: Good communication and Interpersonal Skills.Salary : 3.4 LPANote: - Interested candidates can even refer their friends or relatives provided the criteria*Call our expert now @ - hidden_mobileEmail your Resume on hidden_email

Keyskills :
customer serviceinternational bpochat process

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