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Customer Service Executive

Fresher   Hyderabad   07 Oct, 2024
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 50,000 - 1.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Mega Walk In Drive for one of the Largest TPA Healthcare Industry . Spot offer only for Freshers. Grab this opportunity at the Earliest and be a part of Square .Rounds of Interview : 2Interview Address : Square Business Services,Ground Floor, 3rd Block, White House Building, Begumpet, HyderabadDate & Timings: 7th Oct (9:00 to 2:00)1. Manage all customer interactions as rostered within parameters2. Demonstrate ownership on calls when contacted by customer3. Respond to all customers in appropriate tone and language4. Offer a solution-based approach for all customer interactions5. Educate the customer at every given possible opportunity6. Ensure updating of product, system, process and policy knowledge7. Adhere to rostered timing, scheduled shifts and activities8. Capture customer details and data relevant to the call or service9. Resolve customer queries within agreed timelinesEligibility:
    • Should possess good communication skills in Hindi & English
    • Should be a Graduate or Intermediate passed
    • Should know how to handle a system and navigate through different Applications
    Compensation for freshers:Salary up to 1.5LPA (Fix Incentive)Gross-12500Incentives up to 2000/ -For more details, Please call the below Numbers.Anjali- hidden_mobileUttara- hidden_mobileRegards,Talent Acquisition Team

Keyskills :
time managementself-confidencecommunicationconfidence buildingconvincing ability

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