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Customer Service Executive

1.00 to 6.00 Years   Hyderabad   06 Dec, 2019
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryManufacturing
Functional AreaInvestment Banking / M&AAdministration / Facility / Transport
EmploymentTypeFull-time

Job Description

answers incoming customer calls regarding billing issues, product problems, service questions and general client concernsresponsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerupdate customer information in the customer service database during and after each callwork with the management team to stay updated on product knowledge and be informed of any changes in company policiesimpact the company bottom line by problem solving and turning frustrated clients into repeat customers

Keyskills :
msoffice customercare customerservice customerserviceskills voice customer service on-voice

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