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Customer Service Representative - US Voice - Inbound Sales

Fresher   Hyderabad   09 Jul, 2026
Countrywide Infotech
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Duties & Responsibilities:Respond promptly to customer inquiries and concerns via phone, email.Resolve customer issues and complaints effectively and efficiently.Manage high volumes of inbound and outbound calls.Maintain a positive and professional attitude at all times.Meet or exceed performance targets.Contribute to team goals and initiatives to improve customer satisfaction and retention.Skills and Abilities:Strong Communication SkillsProblem Solving SkillsKnowledge of CRM systems and proceduresEducation & Experience:Any Graduate or Under Graduate with Excellent Communication skill.Candidates with US Voice process experience will be preferred.Job Location:Madhapur, Hitech City Area5 Days a Week (Monday to Friday)Shift Timing: 5.30 PM to 2.30 AMSend your resume to hidden_emailJob Type: Full-timeCompensation: 30,000.00 - 40,000.00 per monthEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)International voice process: 1 year (Required)Language:Hindi (Preferred)English (Required)Work Location: In person Duties & Responsibilities:Respond promptly to customer inquiries and concerns via phone, email.Resolve customer issues and complaints effectively and efficiently.Manage high volumes of inbound and outbound calls.Maintain a positive and professional attitude at all times.Meet or exceed performance targets.Contribute to team goals and initiatives to improve customer satisfaction and retention.Skills and Abilities:Strong Communication SkillsProblem Solving SkillsKnowledge of CRM systems and proceduresEducation & Experience:Any Graduate or Under Graduate with Excellent Communication skill.Candidates with US Voice process experience will be preferred.Job Location:Madhapur, Hitech City Area5 Days a Week (Monday to Friday)Shift Timing: 5.30 PM to 2.30 AMSend your resume to hidden_emailJob Type: Full-timeCompensation: 30,000.00 - 40,000.00 per monthEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)International voice process: 1 year (Required)Language:Hindi (Preferred)English (Required)Work Location: In person

Keyskills :
Strong Communication SkillsProblem Solving Skills

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