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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Customer Care Executive |
| EmploymentType | Full-time |
Job Summary*Managing incoming calls and customer service inquiries *Generating sales leads that develop into new customers *Identifying and assessing customers needs to achieve satisfaction*Manage large amounts of incoming calls *Generate sales leads *Identify and assess customers needs to achieve satisfaction *Build sustainable relationships and trust with customer accounts through open and interactive communication *Provide accurate, valid and complete information by using the right methods/tools *Meet personal/customer service team sales targets and call handling quotas *Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution *Keep records of customer interactions, process customer accounts and file documents *Follow communication procedures, guidelines and policies *Take the extra mile to engage customersRequired Experience, Skills and Qualifications
Keyskills :
telecalling sales elesales customercare customersatisfaction telecommarketing customerrelations customerservice customersupport