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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Must be a Graduate or equivalent. Able to speak, read and write in Hindi and English, and if required other regional languages. Able to communicate confidently and politely, with good speaking skills. Any instance of rude expression shall be brought to the notice of the Bank immediately and the Banks decision to seek his / her replacement shall be final. Experience of at least 2 years in a Contact Centre, in direct selling / telemarketing in the service industry. Awareness on Banking and Banks products. Detailed knowledge of intricacies of Banks products and how they compare against competitors. Capable to Handle customer calls with accurate solutions to their query/Request/Complaint Willingness to learn new Banking products/Process every time and then Must be very effective in providing customer service by providing resolution to their complicated queries and issues Must efficiently set goals and work on so to avoid any escalations and maintain the relevancy and Quality while providing service to the customers ,
Keyskills :
sales customerservice customersupport customerrelations troubleshooting directselling his set hindi banking english selling telemarketing HIM VNA Mirth HospitalInformationSystems HealthInformationSystems ComputedRadiography arm