hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Executive (Freshers)

0.00 to 4.00 Years   Hyderabad   10 Mar, 2024
Bluboy Entertainments Pvt Ltd,
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Key Responsibilities: Learn Product Knowledge: Acquire a comprehensive understanding of our products or services to effectively assist customers with their inquiries and issues. Customer Interaction: Respond promptly to customer inquiries via phone, email, chat, or other communication channels in a professional and courteous manner. Issue Resolution: Troubleshoot and resolve customer concerns, complaints, or technical problems by providing accurate information, troubleshooting steps, or escalating issues to the appropriate department. Customer Education: Educate customers on product features, functionalities, and best practices to optimize their usage and overall experience. Order Processing: Assist customers with placing orders, processing returns, issuing refunds, and managing account information accurately and efficiently. Documentation: Maintain accurate records of customer interactions, inquiries, complaints, and resolutions in the CRM system for tracking and. reporting purposes. Collaboration: Collaborate with cross-functional teams, including sales, technical support, and product development, to address customer needs and improve overall customer experience. Continuous Improvement: Proactively identify opportunities for process improvements, service enhancements, or knowledge base updates to streamline support operations and enhance customer satisfaction. Training and Development: Participate in training sessions, workshops, and on-the-job learning opportunities to enhance customer service skills, product knowledge, and problem-solving abilities. Quality Assurance: Adhere to company policies, procedures, and service standards to ensure consistent delivery of high-quality customer support services,

Keyskills :
Customer InteractionIssue ResolutionCustomer EducationOrder ProcessingDocumentationCollaborationContinuous ImprovementTrainingDevelopment

APPLY NOW

Customer Support Executive (Freshers) Related Jobs

© 2019 Hireejobs All Rights Reserved