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Customer Support Representative

0.00 to 2.00 Years   Hyderabad   27 May, 2024
Square Business Services Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We are hiring Customer Support Associates (100 Positions)with Excellent Communication Skills in English & HindiNO SALES or UP SELLING Only Customer ServicesInterview Date : Mega Walk-in 25thMay (9:30 AM to 5 PM)Location : Square Business Services,Ground Floor, 3rd Block, White House Building, Begumpet Hyderabad.Job Description1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updating of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelinesEligibility:Should be able to converse in English & HindiShould have minimum 2 or IntermediateShould know how to handle a system and navigate through different ApplicationsCompensation for freshers:Salary up to 2.34 L (Fix Incentive)Gross-15,565ESI & PFIncentives up to 4000/ -For more details, Please call the below Numbers.Anjali- hidden_mobilePravallika- hidden_mobileUttara- hidden_mobileSubhavana-hidden_mobile

Keyskills :
oriyaenglishbengalihindigujaratitelugupunjabisindhi

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