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Customer Support Representative

0.00 to 1.00 Years   Hyderabad   16 Jan, 2025
Hinduja Global Solutions Limited (HGS)
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBanking
Functional AreaInvestment Banking / M&A
EmploymentTypeFull-time

Job Description

    Greetings from Hinduja Global solutions (HGS)- HR Nandini hidden_mobileIDFC (Infrastructure Development Finance Company) telesales jobs typically involve selling financial products or services to customers over the phone. Heres a general job description:Job Title: Telesales Executive - IDFCResponsibilities:1. Sell IDFC financial products (e.g., loans, credit cards, insurance, investments) to new and existing customers via outbound/inbound calls.2. Handle customer inquiries, provide product information, and address concerns.3. Meet or exceed monthly sales targets.4. Build relationships with customers to ensure long-term business.5. Update customer records and database.6. Work closely with the sales team to achieve business objectives.7. Identify and upsell/cross-sell opportunities.8. Ensure compliance with regulatory requirements.Requirements:1. Graduate degree (any discipline)2. 0-1 years of sales experience (telesales preferred)3. Excellent communication and persuasion skills4. Ability to work in a fast-paced environment5. Strong problem-solving and negotiation skills6. Familiarity with financial products (desirable)7. Proficiency in English and Kannada (local language skills may be required)Work Environment:1. Call center setup2. Fixed shifts (9:30 AM to 6:30PM3. Performance-based incentivesSalary and Benefits:1. Basic salary (approx. 18,000 - 25,000 per month)2. Incentives (based on performance)3. Benefits (e.g., health insurance, PF, gratuity)Please note that job descriptions may vary depending on the specific IDFC role and location.

Keyskills :
cold callinglead generation

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