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Customer Support Representative

Fresher   Hyderabad   02 Jun, 2026
Hucon Solutions India PvtLtd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings from Hucon Solutions!We are hiring Customer Support Associates (Voice Process) to join our team in Hyderabad.Job Details
    • Role: Customer Support Associate Voice
    • Location: Hyderabad (Work from Office)
    • Experience: Freshers and experience
    • Qualification: Any Graduate / Postgraduate
    • Process: International Voice
    • CTC-Freshers: 2.5 LPA 3 LPAExperience: 3.2 LPA - 5 LPA
    • Joining: Immediate joiners preferred
    Key Responsibilities
    • Handle customer inquiries via phone in a professional and timely manner
    • Resolve customer issues and complaints efficiently
    • Maintain accurate records of customer interactions in CRM systems
    • Provide product/service information and assist customers in decision-making
    • Collaborate with team members to improve service quality
    • Identify trends in customer concerns and share feedback for improvement
    Required Skills
    • Excellent communication skills in English and Hindi (mandatory)
    • Strong problem-solving and customer-handling abilities
    • Basic knowledge of CRM tools and MS Office
    • Ability to manage multiple tasks in a fast-paced environment
    • Customer-focused mindset with a positive attitude
    Interview ProcessShortlisted candidates will be invited for a walk-in interview.How to ApplyContact / WhatsApp: hidden_mobile Email: hidden_email

Keyskills :
inbound processhandling customer queriesinternational bpooutbound callingvoice processcustomer serviceinternational voice process

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