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Customer Support Voice

0.00 to 2.00 Years   Hyderabad   20 Jun, 2022
NUMERIC HR SOLUTIONS (OPC) PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We have openings for Inbound and Outbound voice process for one of our reputed BPO Company.
    • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
    • He/She must show the willingness to learn new things every time and then.
    • Must discuss complicated matter with its supervisor or team leader to get any issue/customer queries sorted
    • Must be very effective in providing customer service by providing resolution to their queries and issues.
    • Must efficiently set goals and work on so as to avoid any escalations and maintain quality while providing service to the customers.
    • Should be good at customer critic
    Skills*Excellent in English Communication .Where communicating with the customers is the only task which is carried out majorly, a candidate applying for a BPO job should have good Oral and written communication.and a BPO executive should a computer literate.*A BPO executive should be flexible enough to adapt to any environment or changes . They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.*Should be good at customer critic* Should bepreparedfor Rotational shifts & Rotational Week offLinguistic Requirements :
    • Malayalam : ( English & Malayalam)
    • Kannada : ( English & Kannada)
    • Tamil : ( English+ Tamil)
    • Telugu : (English + Hindi + Telugu)
    Only Experienced candidates from BPO Industry / Freshers also eligible with excellent Communication skills.Eligibility :Educational QualificationDegree in any specification from an accredited institution.Gender: Male / FemalePay scale: 3.10 LPA - 3.84 LPA ( Note CTC depends upon Experience).Location: Hyderabad

Keyskills :
voice processinboundoutbound

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