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Debt Manager

2.00 to 6.00 Years   Hyderabad   20 Feb, 2025
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBanking
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Role/Job Title: Collection Manager-Central SettlementsBusiness: Retail AssetsFunction/ Department: Call Center Collections - Central SettlementsPlace of work: VariedRoles & ResponsibilitiesThe Key role of the Central settlements Manager isTo drive Overall Settlements- Ensure cases settled within the defined TAT and above 95%To ensure negotiation on 100% of casesTo negotiate increase in value of the initial offerTo drive collections on the agreed settlement valueTo drive key performance input measures like customer contactability, Login adherence and schedule managementKey Success MetricsSettlement %, % Increase in negotiated value, Collection %, Schedule adherence and deliver prescribed login hours

Keyskills :
debt recoverycollections processcollections

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