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Deputy Manager/ Manager

2.00 to 7.00 Years   Hyderabad   03 Jul, 2021
RiverForest Connections Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD,Finance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Roles and ResponsibilitiesJob Details:Objectives:

  • Process and Manage routine operations in the following areas to provide superior customer services; ensure compliance norms are met with.
  • All transactions pertaining to Exports, Imports, BG s, LC s, MIS etc
  • Co-ordination to be made with CPU, RM & Customers in handling the transactions
  • Any other Job assigned by Supervisor
  • Tracking and monitoring of all transactions from end to end.
Key Responsibilities:
  • To plan activities related to the department and ensure smooth flow of transactions
  • To attend customer calls and queries and revert within agreed TAT s
  • To receive and scrutinize documents pertaining to the department and process them within authority limits
  • To maintain registers pertaining to the department
  • To ensure error free processing standards
  • To ensure that there are no operating losses
  • To ensure that internal audits and external audits are satisfactory
  • To come out with new initiatives and good ideas in cost reduction, productivity increase, revenue enhancement and measures that will increase customer delight
  • Filing and housekeeping of records
  • Contribute towards work simplification and new products development
  • Compliance of internal procedures and avoidance of repeat audit criticism
  • Escalation of problem situations with solutions as well
  • Proper leave scheduling and contingency management
Measurement Criteria:Ability-Ability to withstand work pressure and performance with accepted standardsSpeed-Processing of assigned jobs with the accepted/standard time required and excellence in accuracy and neatnessOrientation -Guiding the new comers and assisting them by providing full support in terms of systems and subject related issues.Responsibility -To come forward to shoulder more/higher responsibilitiesProgress -Willingness/Keenness to learn more in the given area of operations and in other related areas.Displaying leadership qualities in problem solving and suggestions for work simplification /improvisation.Sharing of information with other colleagues / seniorsContribution towards branch activities and managing contingenciesConduct -Peer group relationship/professional customer relationshipsCharacter -Temperament at work place and level of commitment / involvement towards accomplishing set objectives.,

Keyskills :
miscustomer servicedocumentationfinanceinsuranceinternal auditcost reductionexternal auditproblem solvingrevenue enhancementwork simplificationcputatsetpressureshoulderoperationscompliancemonitoring

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