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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
- Knowledge and expertise using Cisco Finesse s Next Generation Collaborative Customer Care.- Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions.- Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security.- Collaborate with project team members to provide input to design specifications related to speech application.- Develop desktop solutions using Cisco Finesse and web based technologies. - Experience with Web 2.0 Development and Architecture.- Experience with JavaScript client side programming and integrating with multiple browsers (MS Internet Explorer, Mozilla Firefox & Google Chrome).- Experience with Cross Domain Scripting / Post Messaging / Web Communication concepts.- Experience with Server to Server integrations.- Understanding and knowledge of Load Balancing / Global Site Selector.- Experience with MS Windows IIS, MS Windows Server, RedHat/Ubuntu Linux, JBOSS or other web application servers. - Excellent written and verbal communication skills. - Self-motivated, detail oriented, client oriented. - Prior CTI development (Cisco ICM / UCCE via CTIOS). - Typically reports to a project leader or manager. - Server side programming (PHP, Java or .Net).- Experience developing solutions in .NET, & C#The appropriate Attitude should include:- Communications and Presentation Skills - Team Player and Team leader- Enquiring Mind - Ability to abstract general principles from specifics. - Strong desire to establish Standards of Best Practice.,
Keyskills :
eb application project management it project management load balancing presentation skill