hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Desktop Trainee Engineers

0.00 to 1.00 Years   Hyderabad   30 Sep, 2020
Prolifics
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Primary skills: Trained on IT Help Desk

Secondary skills: Trained on MCSE/CCNA

Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc

Responsibilities :

  • Setup desktop computers and peripherals and test network connections.
  • Walk customers through installing applications and computer peripherals.
  • Test computers to ensure proper functioning of computer systems.
  • Ask targeted questions to diagnose problems.
  • Guide users with simple, step-by-step instructions.
  • Conduct remote troubleshooting.
  • Test alternative pathways until you resolve an issue.
  • Train end users on usage of computer hardware and software.
  • Address user tickets regarding hardware, software and networking.
  • Direct unresolved issues to the next level of support personnel.
  • Adhere to policies as per corporate manuals and directives.
  • Customize desktop applications to meet user needs.
  • Record technical issues and solutions in logs/Internal Wiki.
  • Help create technical documentation and manuals.

Requirements

  • Proven work experience as a Desktop Support Engineer.
  • Hands-on experience with Windows/Mac OS environments.
  • Working knowledge of office automation products and computer peripherals, like printers and scanners.
  • Knowledge of network security practices and anti-virus programs.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills.
  • Customer-oriented attitude.
  • Graduation in Computer Science or relevant field.
  • MCSE/CCNA certifications is a plus
,

Keyskills :
inspectionsafetyqualitytroubleshootingdocumentationit helpdesksocial mediadesktop supportproblem solvingcomputer sciencenetwork securitycomputer hardwareoffice automationdesktop computersfinancial serviceshardware networkingremote troubles

APPLY NOW

Desktop Trainee Engineers Related Jobs

© 2019 Hireejobs All Rights Reserved