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Diversity Walkin Drive - International Non- Voice Process

1.00 to 3.00 Years   Hyderabad   24 May, 2024
Intouch CX
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaClient ServerCustomer Service (International)
EmploymentTypeFull-time

Job Description

    We are an Equal Opportunity Employer and believe in diverse culture and encourage females to join and be part of our awesome team.Looking for immediate joiners- Only Females drive Walk in Date : 23/05/2024- 27/05/2024Job Responsibilities: Troubleshoot customers issues via Chat, remote access, and diagnostics.Collaborate with customers and advise about technical issues. Answer questions regarding issues, and make recommendations.Manage customer expectations regarding estimated response times.Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.Candidate Profile:A minimum understanding on Customer service.Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutionsThe ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Excellent Communication Skills, Problem Solving and Customer Service Skills Preferred Skills/Abilities/Exposure:Graduate/Post Graduate Should possess effective and excellent communication skills (Verbal & Written)Willing to work in Night Shifts (24/7) 100%Work from OfficePerk and Benefits: PF and ESI / Health Insurance 2 way transportation both pick up & dropIncentive plans based on performance5 working days with 2 week offsHR Details:Contact Name : PrashanthContact No. : 9704190541Mail Id : gajavelli.prashanth@intouchcx.com

Keyskills :
communication skillscustomer servicecustomer support

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