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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Hotel / Restaurant |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Review, analyze and suggest improvement of work flow and standards at the Front DeskAnalyze rate variance report to ensure rooms revenue control, approve discounts and rebates Ensure documentation of all guest related issues using the logbookSign media and supervise shift handover procedures Assist Guest Relations in greeting, rooming, and sending off guestsInspect front of house and back of house regularly for cleanliness and orderlinessCheck billing instructions, monitor guest credit and act upon any discrepanciesEnsure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently.,
Keyskills :
front officecustomer service salesfront desk marketingguest relations controlhandover