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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Skill EMC VNX SeriesPrimary Skill EMC VNX Series Secondary Skill EMC VMAX Series JOB DESCRIPTION EMC VNX File and Block Series Symmetrix VMAX and VBlockSeries Unity XtremIO Good Working knowledge on SRDF Mirrorview and TimeFinder Snapview configuring Local Remote Replication operations Experience on Symcli naviseccli Brocade Cisco CLI Migration tools such as Open replicator VPLEX Open Migrator etc Knowledge on VMWare VMotionetc and in general virtualization technologies Experience on Performance management and Tuning Experience on ECC Storage Scope reports SPA Virtualization technologies such as Storage Pools Thin Provisioning Good working knowledge Fabric Switches Brocade Mcdata Cisco Knowledge of zoning and extended fabric functionality Excellent understanding of storage architecture Troubleshoot and analyze performance issues Excellent working knowledge of multi path software Operating system command exposure Unix and Wintel for limited administration purposes SAN storage performance tuning Good working knowledge of SAN storage best practice Storage System administration functionality and exploitation Firmware upgrade and downgrade for Storage and SAN Switches Follow the ITIL process and procedures customised for account while delivering technical tasks Capacity utilisation trending and reporting to higher management Applies technical support expertise to independently diagnose and resolve backup issue Works with cross functional teams in resolving customer issues identifies and provides resolutions to a diverse range of technical problems Maintains a closed loop communication style that ensures proper and consistent documentation in service request case notes assuring all appropriate individuals are notified of ongoing issues and problem resolution status Helps develop and participates in training and skills development of others Applies systems analysis techniques and procedures to determine hardware or software systems functionality Effective communication skills in both verbal and written English Ability to team with onshore co workers on support and break fix issues Self driven and able to work by yourself or within a team Good analytical and troubleshooting skills An ability to work well under pressure and flexible approach Ability to work shift patterns and provide out of hour s on call support Ability to provide clear and concise documentation Good 3rd Party Liaison i e Suppliers of storage products and hardware for problem resolution Working knowledge of ticketing tool and understanding of ITIL conceptPoint of Contact Sonal UpadhyayCompetencies and SkillsCore BehavioursBusiness LeadershipClient Acquisition & DevelopmentFoundation competenciesInnovation & Capability GrowthPeople LeadershipService & DeliveryTechnology Awareness and LeveragingTechnical Solution DesignL4EMC VNX Series L3Storage EMC Storage,
Keyskills :
unixarchitecturesupportciscodesignacquisitionsystemsmanagementticketingdeliveryreportingtuningvnxcaseerformancetechnical