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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Rs 3.5 - 5 Lakh/Yr |
| Industry | Education / Training |
| Functional Area | Back Office Operations,Customer Service (Domestic) |
| EmploymentType | Full-time |
Job DescriptionContacts customers and establishes reason for past due account situation; makes arrangements forpayments to bring account current and follows up to ensure obligation is satisfied.Provides financial counselling to discuss and resolve the debt situation; restructures or revises paymentterms within well-established limits and proceduresResolves queries/complaints outstanding by escalating to the concerned and ensuring resolution.Maintains files on all past due accounts, documenting details of methods utilised to secure payment.Advises debtors with past due accounts of proper payment schedules and the principles of credit.RequirementsCompetencies and Skills RequiredGood communications skills both verbal and written.Aggressive yet subtly convince students for payments ensuring win-win .Ability to listen and active problem solving skills.Good interpersonal skillsAbility to handle pressureFlexible to handle other jobs assigned.Team workQualification: GraduateExperience : 1year of experience or a Fresher with ability to learn.English and Hindi language mustCTC: 5.5LPADesignation - Customer support executive
Keyskills :
debt collectionsalesbusiness-to-businesscollectionssales operations