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Female Diversity Drive - Customer Support

1.00 to 3.00 Years   Hyderabad   28 Aug, 2023
Intouch CX
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

    Dear Aspirants,Greetings from 24-7intouchHiring for International Non Voice process (Weekend walk-in Diversity drive for Females on Friday that is on21stApril 2023 from 11am - 5pm)About the Job:We are looking for self-motivated individuals with excellent customerservice skills to join our team. Our Customer Support Associates will provide Multi-level assistanceby diagnosing and solving the issues with the goalof providing the best solution and customer satisfaction.What you will do
    • Interaction with the customers and handle all the issues from end to end via Chats, Emails and Voice communication
    • Go to the extra mile to engage customers in solving the issues and ensure customer satisfaction
    • Quick and effectively buildthe rapport with the customers, diagnose and resolve issues
    • Managing customer expectations regarding estimated response times
    Key Skills:
    • Candidates with a good understanding of Ecommerce websites.
    • Possessing good verbal, written communication and comprehensionskills
    • Good Team player and exceptional Typing speed
    • Excellent Interpersonal and Intrapersonalskills
    EligibilityCriteria:
    • Undergraduates and above ( Not pursuing any regular studies )
    • Minimum 6 Months work experience into customer support and also fresher with A1 communication skills are also welcomed
    • Immediate Joiners preferred
    • Willing to work in rotational shifts ( Mostly Night and Late Night shifts )
    Perks and Benefits:
    • An attractive compensation package and performancebased incentives
    • PF and ESI/Health Insurance
    • Outstanding rewards and recognitionprogram and employee engagements activities
    • Two way transport facility both pickup and drop
    If Interested, kindly revert back with your CVs on the below mentioned number/ Email for quick response and direct walk-in candidates mention the HR name on the Resume.Contacts details:Contact Person : Manisha ChennamadhavuniContactNumber: hidden_mobileEmail address : hidden_email

Keyskills :
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