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Field Application Engineer (FAE)

3.00 to 8.00 Years   Hyderabad   04 Feb, 2020
Redpine Signals Inc
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

The Field Application Engineer (FAE) is a technical liaison between the Sales/Product development teams and the Redpine customers. The FAE presents Redpine solutions, understand customer system requirements and suggest right solutions. The FAE is the primary contact for customers on all technical questions or issues during evaluation, integration and production phases. The FAE is expected to travel to provide on-site customer support.

  • Present Redpine solutions to customers and work with Sales to identify and secure new business
  • Understand customer application requirements and suggest appropriate solutions
  • Present technical advantages and differentiations of Redpine products to customers
  • Support customers during evaluation, integration, prototype, certification, and production phases of their product development
  • Create and provide technical training to customers, sales representatives and distributors as well as internal sales team
  • Create application notes and write articles
  • Create reference applications and product demonstrations using Redpines wireless solutions
  • This position may require travel within the US to provide on-site customer support
  • Strong system design understanding (preferably in industrial, medical or consumer markets)
  • Experience in interaction with customers on technical and other areas
  • Good system and software debugging skills on embedded platforms
  • Basic programming experience in C/C required
  • Knowledge of standard bus interfaces (SDIO, USB, SPI, UART etc. )
  • Good understanding of wireless technologies like 802. 11(Wi-Fi), or Bluetooth or Zigbee and applications
  • Technical knowledge of embedded system application development
  • Basic knowledge of standard operating systems as Linux/Android, Windows
  • Experience with microcontrollers - 8/16/32 bit including ARM based devices
  • Familiarity with lab equipment like logic analyzers, oscilloscopes, signal generators
  • Strategic/Critical thinking and problem solving skills
  • Communication - Effectively delivers presentation and strong verbal and written communication skills
  • Experience in managing customer interaction and coordination between internal product, engineering, marketing teams
  • Process adherence, and exposure to CRM systems
  • Minimum 3 or more years of industry experience in product engineering, applications engineering or field applications engineering of semiconductors for consumer/automotive industry.
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Keyskills :
sales electronics telecom basic systemdesign problemsolving operatingsystems technicalliaison technicaltraining fieldapplications productengineering systemrequirements echnicalsupp ateliaison cus

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