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Hiring Experienced TeleMarketing Executives

0.00 to 4.00 Years   Hyderabad   21 Mar, 2019
Hinduja Global Solutions Limited (HGS)
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional Areaustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Job Summary

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the companys reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Required Experience, Skills and Qualifications
  • Proven experience as telesales representative or other sales/customer service role
  • Fresher can also apply
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English and any other local language (Kannada / Hindi / Telugu / Malayalam / Tamil / Oriya etc.)
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Qualification - 10+2/10+3/B.Tech
Benefits
  • Incentives basis successful sales
Tags - English, Hindi, Telugu, Customer Support,customer service, customer service executive , CSE, CSR, Domestic BPO, Telemarketing, Telecalling, Outbound Process, voice process, call center,bpo,voice,inbound, Rotational shifts, Telesales, Telecalling, Phone banking officer, Officer, Telesales, Customer care, Customer Support Representative, Customer support representative, Hindi, Kannada, Telugu, Tamil, Malayalam, Engllish, Fresher, B.Tech

Keyskills :
bpokannadaofficerengllishtelecallingtamilinboundcustomersupportcustomerserviceexecutivecallcenterphonebankingofficermalayalamtelemarketingdomesticbpofreshercsrrotationalshiftscustomersupportrepresentativevoicecsevoiceprocesstelesales

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