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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Statistics / Analytics |
| EmploymentType | Full-time |
AnalystRoles and ResponsibilitiesProvide excellent customer service and delight customers by exceeding theirexpectations.Ensure logical and meaningful extraction of contentEnsure 100 SLA adherence and process compliance.Develop domain expertise and think like an SME. Challenge what seems not rightSkills/Qualifications:Customer support or technical support experience in online industry (1 to 2 years)preferably in email support or content/creative writing.[IMPORTANT] Good knowledge of websites, and how to navigate to obtaindesired information.[IMPORTANT] Excellent Communication Skills (both written oral)Language Standard: Versant Level 3 Communication Test Score 70for Reading Writing.Should be able to write a grammatically correct essay of 150 200words in 20 mins or less.Candidate should be proactive and an organized team player.Knowledge of Search Engine Marketing (SEM) platforms such as Google Ads(AdWords) and Bing Ads will be an added advantage.Engineering candidates (any stream) will not be considered for this role.,
Keyskills :
searchenginemarketingsem searchenginemarketing bingads searchengine customerservice communicationskills marketing adherence mailsupp customersupp technicalsupp