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Hiring For International Voice Process

Fresher   Hyderabad   18 Jul, 2025
WATERLEAF CONSULTANTS (P) LTD
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)Customer Care Executive
EmploymentTypeFull-time

Job Description

    Job Title: International Voice Process ExecutiveExperience: 1 to 3 years Max CTC: Up to 5 LPA Location: Hitech City, [City Name] Shift Timings: Rotational Shifts Job Type: Full-Time Immediate Joiners: Preferred Transport: 2-Way Transport ProvidedJob Description:We are looking for skilled and motivated professionals for the International Voice Process at Hitech City. If you have 1 to 3 years of experience in voice-based customer support, are available for immediate joining, and are ready to work in a fast-paced, dynamic environment, we invite you to apply!Key Responsibilities:
    • Provide top-tier customer service and resolve issues via inbound/outbound calls.
    • Respond to customer inquiries with professionalism and efficiency.
    • Troubleshoot and resolve customer concerns, ensuring their satisfaction.
    • Maintain a positive, empathetic, and professional attitude at all times.
    • Meet or exceed call handling and customer satisfaction targets.
    • Follow company processes and protocols for managing customer interactions.
    • Escalate unresolved issues as per company procedures.
    • Collaborate with the team to ensure continuous service improvement.
    Desired Skills & Experience:
    • Minimum of 1 to 3 years of experience in an International Voice Process (BPO, KPO, customer service, etc.).
    • Excellent verbal communication skills in English (knowledge of additional languages is a plus).
    • Strong problem-solving and critical-thinking abilities.
    • Ability to work under pressure and meet targets.
    • Comfortable working in rotational shifts (including night shifts, if required).
    • Immediate joiners preferred.
    • Customer-focused attitude with strong interpersonal skills.
    Educational Requirements:
    • Any Graduate or Postgraduate from any stream.
    Compensation & Benefits:
    • Max CTC: Up to 5 LPA, based on experience and performance.
    • 2-Way Transport: Provided.
    • Performance-based Incentives.
    • Health Insurance and other employee benefits.
    • Career growth opportunities within the organization.
    Why Join Us
    • Be part of a global organization with a diverse work culture.
    • Immediate joining opportunity with competitive compensation.
    • 2-way transport for your convenience.
    • Excellent growth potential and career development.
    • Dynamic, supportive, and team-oriented environment.

Keyskills :
voice supportcustomer servicecustomer support

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