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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Rs 9 - 12 Lakh/Yr |
Industry | PO / Call Center |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Supervising the performance and providing daily direction to a teamMust Increase the conversion of renewals of insurance policiesIncrease the market share and revenue of renewal business through telesales set upEffectively manage customer escalationsAssist Management with process improvement initiativesAchieve stretched targets and be able to take decisions and manage complex situationsEnsure complete participation and contribution in organizationStrong interpersonal, problem solving, negotiating and verbal & written communication skillsMinimum 2- 6 years of experience as a Team Manager in a domestic/international BPO with a outbound set upAny Graduate / MBA
Keyskills :
managementoperationssaleservicebpocustomercenterretailcustomercenteruprisalmanagementpeoplemanagementbpooperationscustomerteamdeliveryexcellence