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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Responsibilities:Responsible for delivering HR customer service to employees, managers, and other customers.First point of contact for employees, answering queries on policy, procedure and redirects non-HR queries as required. Investigates simple and complex queries to develop problem resolution.Executes simple and complex transactions on behalf of the employeeSupport internal HR Shared Service Centre operational and service management reportingIdentify areas of process improvement and make recommendations to scale and simplifyRequired Skills:0 -1 year of experience working in a HR Shared Services environmentMust have completed graduation in any discipline.Familiarity with HR ProcessesKnowledge of HR systemsExcellent communication skills both written and oralDemonstrate a high degree of customer service and relationship building abilities.Excellent Interpersonal Skills such as the ability to adapt, problem-solving, taking ownership and be a team player.Strong organizational skillsProficiency in Microsoft Office Applications including Word, Excel, PowerPoint, and Outlook.Ability to analyze data and see a trend/patternShould be flexible to work in rotational shiftHighly Desired:Workday experienceBBA, MBA or any other relevant degree in Human ResourcesAt Least 1 year of experience working in a HR Shared Services environment,
Keyskills :
shared servicesproblem solving customer servicemicrosoft office service managementprocess improvement communication skillsinterp