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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
Hiring for Google HR Operations for Hyderabad Location.-* Analyze questions / queries from employees, related to various benefits and respond / assist them on their eligibility per policy. * Monitor and own the Ticketing queue for the queries raised by the Candidates/ Hiring team and adhering the same with respect to the SLA required basis the principle of FIFO * Receive, review, and process all relevant documentation pertaining to new hires, terminations, leave of absences, employee status changes etc within the SLA * Participate and manage transactional activities pertaining to query resolution & follow ups on information.Rounds Of Interview: HR, Written Test (Typing), Aptitude Test (Logical Thinking) & Operations Manager 1, Operations Manager 2Work Experience:Min2 years of International Voice Experience in BPO is required.Required Qualification: Any Grad / PGMax Package Offered: 6.0 LPAHike Given: Based on last drawn Monthly Take-home apart from variables. (20-30% Max). No NegotiationShifts: US Rotational ShiftsTransport Provided: 2 Way CabWork Location: GachibowliInterview Location Details:-Eric Services, Airport Plaza Building, 1st Floor, Prakash Nagar, BegumpetInterview Time: 10:00 AM - 11:00 AM SharpInterview Date: 28 th Feb2020Contact Person:SMRITI - HRMobile 8978211612
Keyskills :
continuousimprovement sla cab queryresolution customerservice dataentry musicmaking dataquality newhires qualityinitiatives hr continuousimprovementculture humanresources bpo internationalvoice fifo sop max photographicmemory behavioral