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HR Operations Specialist

2.00 to 6.00 Years   Hyderabad   12 Jan, 2021
IBM India Pvt Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaHR
EmploymentTypeFull-time

Job Description

IntroductionThe Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.Your Role and Responsibilities As a HR Operations Specialist, you will play a key role in managing the coordination, admin and back-end support activities for the client. You will be supporting employee and business needs in delivering outstanding HR services for employees. Your role would need you to provide support on new hire onboarding, employee offboarding, immigration, employee relations, compliance, and reporting and/or other employee lifecycle events. Responsibilities:

  • Provide administrative support to all functions within the HR department.
  • Process a variety of employment related paperwork, including new hire documents, employee status changes, database updates, employee information and other employee data.
  • Organize, maintain and update Employee Files
  • Generate reports as applicable/assigned from the database and address queries
  • Provide excellent employee service and act as a point of contact for employees who have routine questions regarding HR policies and procedures.
  • To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
  • Help in providing standard employment letters and other transactional activities.
  • Support New Hire Orientation and process termination and exit formalities both pre and post exit.
  • Contribute towards any ongoing projects.
  • Handle employee and payroll information and ensure confidentiality and security of information.
  • Process activities related to employee benefits such as enrollment of employee dependents, sharing relevant information with insurance vendor, coordinating with employee and vendor for insurance processing, collecting relevant documentation to process enrolment.
  • Process statutory and non-statutory leave requests from employees on the tool
  • Coordinating planned actions to manage incidents and provide response and service to employee, vendor and client queries
Required Technical and Professional Expertise
  • Bachelor s degree from an accredited institution, or must have reached college level with at least 2 years of prior work experience in a HR Domain
  • Excellent verbal and written English language skills
  • Experience working in a fast-paced, client-facing environment
  • Excellent organizational skills and the ability to prioritize and time-management are essential for this role
  • Demonstrating strong attention to details, follow up and quick responsiveness is imperative for this role
  • Ability to develop effective relationships with internal and external stakeholders of the organization
  • This position requires working in shifts including the night shift (during training/knowledge transfer activities)
Preferred Technical and Professional Expertise
  • Experience of working in HR Operations supporting other Asia-Pacific countries e.g India, Philippines as well as US are an added advantage
  • Working knowledge of HR related tools
  • Working knowledge of Workday will be an added advantage
  • Working experience in Microsoft Excel, Powerpoint and Word Documents and GSuite
  • Should have experience in dealing with different functions within Human resources
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the worlds economy. IBM Services partners with the worlds leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMWhat matters to you when you re looking for your next career challenge Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.,

Keyskills :
customer servicecustomer relationssalesqualityreportinghr policieshr operationsemployee filesmicrosoft exceltime managementlanguage skillshuman resourcesaudio mastering

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